Welcome to Tom Wood Subaru
Tom Wood Subaru, located at 3300 E 96th St in Indianapolis, IN, offers an exceptional car-buying experience renowned for its customer-centric approach. With services including online shopping, vehicle inspections, repairs, and tire replacements, the dealership goes beyond expectations to ensure satisfaction. Customers frequently praise the knowledgeable and personable staff, like Peyton and Caleb, who streamline the purchasing process and provide valuable guidance. The positive feedback highlights the dealership's commitment to ease and transparency, making it a standout choice for Subaru enthusiasts. Tom Wood Subaru not only delivers high-quality vehicles but also fosters confidence and excitement in their customers.
- 3300 E 96th St, Indianapolis, IN 46240, United States3300 E 96th St, Indianapolis, IN 46240, United States Hotline: +1 317-805-7775
Welcome to Tom Wood Subaru, situated at 3300 E 96th St, Indianapolis, IN. This renowned Subaru dealership has carved a niche for providing remarkable customer experiences, as evidenced by numerous satisfied clients. With services ranging from vehicle repair and maintenance to tire repair and replacement, Tom Wood Subaru prioritizes convenience and quality for its customers.
As a first-time visitor, George McCartney highlighted the effortless nature of his car-buying journey, attributing his positive experience to the expert guidance of Peyton. The dealership’s commitment to making the process enjoyable and transparent fosters a welcoming atmosphere for all customers. Similarly, Richard Miller praised the attentive service provided by Caleb Baker, who ensured that he found the perfect fit in his Subaru Outback Wilderness. This level of personalized attention sets Tom Wood Subaru apart from the competitors, making every customer feel valued.
You’ll discover a variety of services, including vehicle inspections, recall repairs, and even a convenient online shopping feature, which all enhance the overall customer experience. The lifetime powertrain coverage provides an additional layer of assurance, making every purchase at Tom Wood Subaru a sound investment. Adriana Fisher and Nathan Rude both expressed their satisfaction with the knowledgeable staff, who are eager to answer questions and guide buyers through their options seamlessly.
Additionally, the customer service isn’t just about selling cars. Whether you're in for a routine car wash or to explore the latest Subaru models, Tom Wood Subaru ensures that every interaction is marked by professionalism and friendliness. Kelly K’s experience abroad in Louisville exemplifies the lengths the dealership will go to, showcasing commitment to customer satisfaction that transforms transactions into enjoyable experiences.
In summary, Tom Wood Subaru not only offers a range of quality Subaru vehicles but also excels in customer service that exceeds expectations. This blend of convenience, comfort, and top-notch service creates a uniquely refreshing experience that is rare in today's hectic automotive market. Visit Tom Wood Subaru to discover the joy of driving in style with a car that perfectly fits your needs.

Had an amazing experience. First time ever setting foot in a dealership and purchasing a new car. Worked with Peyton and he made the process so easy and enjoyable. I left with confidence and excitement with my new Subaru!

I had a great experience at Tim Wood Subaru. Caleb Baker was quick to greet us as soon as we pulled in and didn’t waste time—he walked me through the options I was looking at, explained the differences, and helped make the whole process smooth and easy. I went with the Subaru Outback Wilderness (turbo was a great addition). Honestly, the only downside was that I couldn’t buy all the cars I liked. We had just come from another dealership in the area that had listed a car online, but it was already sold when we got there—frustrating, to say the least. But Tim Wood Subaru and Caleb totally turned the day around. He listened, didn’t pressure us, and made sure I drove off in exactly what I wanted. If you’re looking for someone who actually knows how to take care of customers, I definitely recommend Caleb and the team here.

I had a great experience working with Austin at Tom Wood Subaru to get my new Ascent. He answered all my questions, took time to show me some new service features, all while keeping the conversation casual and engaging. Overall, a great experience and happy to a second time Subaru owner.

I received excellent customer service from Gregory. The entire process could not have been any easier. Highly recommend Tom Wood Subaru.

Greg was awesome to work with! We found the car online and he made us feel confident that was the one for us despite us being in Louisville. It’s our dream car and the transaction was super easy when my husband drive to get it. Great experience!

The overall experience was excellent. It was seamless and efficient. I thought it’s gonna be hard to get me my first car since I only ordered it online, but I was wrong. It was hassle free. Nick and Chad were great, providing clear explanations throughout the process and about the car.

I had an absolutely amazing experience working with Caleb at Tom Wood Subaru. From start to finish, he was professional, knowledgeable, and genuinely helpful. Caleb made the entire car-buying process smooth and stress-free — no pressure, just honest answers and a great attitude. He took the time to understand what I was looking for, answered all my questions, and made sure I was completely comfortable with my decision. You can tell he truly cares about his customers and wants them to drive away happy — and I did. If you’re in the market for a car, I highly recommend asking for Caleb. He made the experience enjoyable and easy. Five stars all the way!

He had an excellent experience Tom Wood Subaru was very clean inside and out all the people were very nice. Greg gets an A from us. He answered all our questions. My wife absolutely loves her new 2025 Subaru ascent thanks again Greg